I Can't Fill Out the Questionnaire for Deductions & Credits

[TonySF]

The questionnaire to walk me through Deductions & Credits seems to be defective.  If I follow the walk-through on Your Home, the walk-through stops when it gets to Property Tax.  If I tried to Update the Property Tax, I get a blank page.  I am using TurboTax as Administrator.  Sounds like others had reported similar experience.

I ended up having had to go Forms and enter the Property Tax amount into the form.

[DawnC]

You may have supporting forms from last year in there preventing you from entering this year's data.  Sometimes (if you transferred in a previous year's tax return), a $0 gets stuck on line items that had supporting detail information attached and you can't edit it.   You can into Forms mode and erase that detail or fix it from the interview mode.     When you click on EDIT next to the medical expense entry spot and see a $0 that you can't edit, there are 2 things you can do: 

• Double click in the field and use the Red X (Remove) to remove the supporting details worksheet.  or
• Go to the top Edit menu (Windows versions only) and choose Add Supporting Details.   Then click on the Red X (Remove) at the top. 

Either one of these should allow you to enter your expenses.    The example below is a medical expense deduction, but this happens with other itemized deductions as well, such as Property Tax.