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Login to your TurboTax Free Edition online account
Click Take me to my return or Pick up where I left off
Click Tax Tools (located in the left side bar), then Click Tools
Click Delete A Form in the Tools Center pop up box
Click Delete next to the Child Tax Credit Worksheet in the Review Forms List Screen (you may have to scroll down)
pick up where left off
I was entering my 2019 info and logged out to get some info and am having difficulty just getting back into my account.
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yes
Do you have a specific question or concern we can help with? Please advise details so we can better assist.
take me to my returnfor2019
Reply to message pick up where left off
Trying to get information
@been_2 You posted to an old thread already full of posts from other users. If you need information please tell us specifically what information you need. This is not live chat. Provide details so we know how to help.
what to say? reply what? click what? Anyways, I want to do Turbo Tax free online for my 2018 and 2019. I started to do the 2019 tax but realize that I need to do first the 2018. In order fro me to do proper deductions on 2019 tax. Need your help!
@qtbxsf You cannot use online software for 2018. Online for 2018 has been closed since October of 2019.
Online preparation and e-filing for 2016, 2017 and 2018 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2016, 2017, or 2018 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
If you are getting a refund, there is not a penalty for filing past the deadline. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.
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