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You could try logging out of the program, and clearing your cache and cookies. Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.
You may also try using another browser. Also, make sure that all updates have been run for your TurboTax program.
You could also try deleting your Form 1098 and re-enter it.
To delete a Form 1098, you can do the following if you are using TurboTax Desktop:
If you are using TurboTax Online you can delete a Form 1098 as follows:
To manually enter a Form 1098 in TurboTax you can do the following:
Click here for information on manually updating TurboTax.
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