I have passive income abroad. It is 100% interest. I input all the income in 1099-INT with box 6 checked and taxes paid abroad. FACTA checked.
I go through foreign tax credits module. Have run it 10 times. It won't decrease my due taxes. I am taxed for the same income in 2 countries. I checked my taxes last year, done by an accountant using INTUIT software, same problem.
Even when I increase or decrease taxes abroad, it has no affect. This module isn't working.
When reviewing before filing, no foreign tax credit is mentioned.
I have spent 2 days trying to figure this out
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You need to first report the interest income and foreign tax paid, as you have done apparently, and in that section enter the associated foreign income on which it was paid:

When you go through the foreign tax credit section, you need to link the interest income reported to the credit that you are working on, by checking the box that pertains to the Form 1099-INT you entered reporting the interest income:

So, you need to assign the interest income to a foreign country and assign the tax paid to the foreign interest income. You can only take a credit to the extent you report foreign income in the current year. So, first you report the interest income, then you designate it as foreign income and then assign it to a foreign country.
You may be choosing the foreign tax deduction as opposed to the foreign tax credit, which would only work if you itemize your deductions, so that could be a reason you are not getting a benefit. Also, the credit could not be more than your income tax liability, so that could be a reason nothing changes when you make the foreign tax entries.
To view your form 1040 and schedule 1 to 3:
The credit will not be greater than the US tax on the income. If the other country has a higher tax rate, you would not get the full credit. If you want to see all the intricacies of the form, see Figuring the Credit in Instructions for Form 1116. Notice your foreign income compared to your world income is part of the calculation.
Usually interest earned while a resident here is taxable to the US but each treaty is different. See United States Income Tax Treaties to see if you can exclude your income.
You need to first report the interest income and foreign tax paid, as you have done apparently, and in that section enter the associated foreign income on which it was paid:

When you go through the foreign tax credit section, you need to link the interest income reported to the credit that you are working on, by checking the box that pertains to the Form 1099-INT you entered reporting the interest income:

So, you need to assign the interest income to a foreign country and assign the tax paid to the foreign interest income. You can only take a credit to the extent you report foreign income in the current year. So, first you report the interest income, then you designate it as foreign income and then assign it to a foreign country.
You may be choosing the foreign tax deduction as opposed to the foreign tax credit, which would only work if you itemize your deductions, so that could be a reason you are not getting a benefit. Also, the credit could not be more than your income tax liability, so that could be a reason nothing changes when you make the foreign tax entries.
To view your form 1040 and schedule 1 to 3:
Apparently, I didn't link the interest to the FTC module.
Now it is working. But I get FTC for less than 50% of the actual taxes I must pay abroad. Is that normal?
Should I use the tax treaty between the 2 countries?
By the way, I am using Android
The credit will not be greater than the US tax on the income. If the other country has a higher tax rate, you would not get the full credit. If you want to see all the intricacies of the form, see Figuring the Credit in Instructions for Form 1116. Notice your foreign income compared to your world income is part of the calculation.
Usually interest earned while a resident here is taxable to the US but each treaty is different. See United States Income Tax Treaties to see if you can exclude your income.
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