I entered a $25 charitable contribution. Oddly, my Federal and State refunds did not change. I played around with the numbers. A $30 charitable contribution didn't change the refund. A $31 charitable contribution increased my Federal refund by $6 and left the state refund unchanged. Any idea what is going on?
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This is how the tax tables work.
The Federal tax tables give the tax by tranches of $50 of taxable income. The tax will be the same within the same tranche of $50. As you increase the donation number, at a certain point, the taxable income will move to the next lower tranche and the tax will decrease and the refund will increase by $6 as you are in the 12% tax bracket ($50 x 12% = $6).
The same principle applies to state tax. The fact that state tax did not go the lower tranche at the same point is because taxable income is different between and state.
I Entered $12,500 in donations and the number didn't change. I think Turbotax is broken. It seems to have gotten worse every year. Used to be able to chat within the app too for help, cant do that now either. just poor support now.
We can take a look at your return so we can see exactly what you see and help come to a resolution. The return will be scrubbed and will not include any of your personal details.
Once you're logged in to your account,
- on the left hand panel, click on Tax Tools and then choose Tools
- on the pop up window, select Share my file with Agent
- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.
- click okay and you'll get another message with a token
Reply to this message with your token and we'll take a look to see what we can find. Please also let us know what state is included with your return.
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