This is the first year I use Mac software instead of online, and seem like a big mistake.
Upon download finish and open, I was greet by this promt:
After click "OK", I am still about to access the software however whenever I try to use "Import from TurboTax Online" or "Import W2" it asks me user password, after login success (at least I assume so as no error message prompt), it basically stay exactly the same place.
I am certain my network is fine, and I tried to uninstall and reinstall the software but no luck
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If you are using TurboTax Online, try importing using a different browser.
See the following TurboTax Help articles for potential fixes:
Hi, like I mentioned, this is the TurboTax for Mac
Have you tried to open TurboTax again since your last post three days ago? If you are still having trouble with opening the program or importing:
To transfer info from your 2022 TurboTax for Mac return:
Be aware that once you've gone past the Transfer screens, you can't go back to revisit them. If you need to re-do your transfer, go back to step 1 to start over with a new return.
See this TurboTax help article and this one for more information.
See also this discussion thread on the Apple Community website for other users' suggestions.
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