Can't submit taxes due to form not being available

[hound562]

I am unable to submit my taxes on Turbotax.  I've already paid to submit it but I can't efile. 

It makes me try to fix it but there's nothing to fix. I get the following message: 

"Check This Entry

Deductible Home Mortgage Interest Wks: This form has not been finalized for returns with two or more mortgages and limited mortgage interest. We expect this form to be available after February 17th."

[rjs]

Do you have a question?

There is nothing you can do about the form not being available. Try again after February 17.

[HeatherPLO]

@hound562

In this public forum, we are provided with form availability information, but not an explanation as to why the form is not available until that date.  For additional information, it would be necessary to contact customer support.  To do this, please see this Help Article to get in touch with us.  

[hound562]

Hi the form is still not available. Now what? I cannot submit my taxes and it's after February 17th the date when this was expected to be available. 

[TeresaM]

Thank you for sharing this information. Our team has been working to resolve an error message for the form availability of the Deductible Mortgage Interest Worksheet after the original date expected. We apologize for the delay and inconvenience this has caused. This should now be resolved. Please do try the return in Review and see if it will now pass without flags and allow you to file. 

• If you have the desktop version of TurboTax, please be sure it updates when you launch the program. 
• If you have TurboTax Online and it still gives this error message, please sign out of TurboTax, clear your cache and cookies, or try another browser, then sign back in and take it through Review.  Please see this Help article for clearing your cache and cookies. Clearing cache and cookies in your browser

The message:

• "Deductible Home Mortgage Interest Wks: This form has not been finalized for returns with two or more mortgages and limited mortgage interest. We expect this form to be available after February 17th."

Please do not report both homes on one Form 1098; they should each be reported on their own form.