Can i talk to an expert for free (I did yesterday and was told to speak to a supervisor) about having a foreign account (I dont have one but it is telling me i do)

[mekurowski04]

I just need someone to call me, i was told i would not be charged.

[DaveF1006]

Before you speak to anyone again, please do the following;

First check to see if you have a 1099 INT or 1099 DIV.  If there is a foreign tax-paid amount reported in Box 6 of a 1099 INT or Box 7 in your 1099 DIV, then you may have a foreign account that you aren't aware of. There are follow-up questions in those forms that you need to complete. If this isn't the issue, then perform the following steps to remove this error message so you can file your return.

To remove this from your return: 

1. Federal or Federal Taxes if working in the desktop version
2. Income or Wages and Salaries if working in the Desktop Version
3. Other Tax Situations
4. Prepare a Report on Foreign Assets
5. Answer None of the above to Tell Us About Any Foreign Bank Accounts.
6. Click Continue.
7. Answer None of the above to Tell Us About Any Foreign Trusts.
8. Click Continue.
9. Answer No, I don’t have foreign financial assets to Foreign Financial Assets.
10. Click Continue

If this doesn't remove the entry, try this: 

In Turbo Tax Online: 

• Tax tools
• Tools
• Delete a Form
• Look for Form 8938 and delete it and all of the worksheets associated with it

In Turbo Tax Software 

• Go to the forms mode in your program
• Look for form 8938 and all worksheets associated with.  
• Delete the form and the worksheets

I can't guarantee that someone will call you but please, perform the steps I just prescribed and this should clear your issue.