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Before you speak to anyone again, please do the following;
First check to see if you have a 1099 INT or 1099 DIV. If there is a foreign tax-paid amount reported in Box 6 of a 1099 INT or Box 7 in your 1099 DIV, then you may have a foreign account that you aren't aware of. There are follow-up questions in those forms that you need to complete. If this isn't the issue, then perform the following steps to remove this error message so you can file your return.
To remove this from your return:
If this doesn't remove the entry, try this:
In Turbo Tax Online:
In Turbo Tax Software
I can't guarantee that someone will call you but please, perform the steps I just prescribed and this should clear your issue.
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