"Available now" Bug

[alanste]

When will Turbotax fix the bug that shows "Available now" instead of the value in the Wages & Income and Deductions & Credits pages? My particular application is the desktop for Mac. 

[MonikaK1]

I have been using the Desktop version for Mac and have not encountered this issue. Which Desktop version are you using (e.g., Deluxe, Premier, Home  Business)? 

In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop for Mac users:

1. From the black bar at the top of your screen, select Help
2. Click Send Tax File to TurboTax Agent
3. Click Send on the message that pops up
4. TurboTax will create a "sanitized" copy of your return information with no personal info
5. Post the token number here in this thread. If it appears with a dash or other character, include the character as well.

We will then be able to review your file to see what you are seeing, and we can determine what is going on in your return and provide you with a suggested resolution.

[alanste]

I am using Deluxe. Tax file has been sent. Token number is [phone number removed]3171. Also, just as a FYI, I'm seeing this issue on my two Mac computers and also my MacBook Pro. All using the same Deluxe version that I downloaded.

Thank you for your help. 

[alanste]

Here is the token number again as an image since it appears the message response removed part of it.