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I am not sure it is a software error, and in any case it is not intractable. It does, however, requiring digging deeply into your 1099-DIV supporting information.
Vanguard, for example, provided me with a 20 page overview. Pages 9 through 19 were the granular detail that does not appear on the 1099-DIV itself. Page 18 reported the detail of foreign taxes paid as well as foreign income (by fund and overall total). Very nice and useful.
Then how to get it into TT was the next challenge. I actually did use EasyStep (not forms) and it was rather easy. Use PERSONAL and then DEDUCTIONS & CREDITS and then REPORTING FOREIGN TAXES PAID.
I hope this helps.
Start from Deductions & Credits --> Foreign Taxes. TT walks you through entering the foreign source income only if you click off "You have no more foreign taxes to enter other than those you already entered in 1099-DIV, 1099-INT, 1099-OID, or a Schedule K-1."
Apparently the source income that should be entered is the total foreign income, *not* the QID eligible foreign income.
There is no standard location for where to find this information.
I received a separate statement from Vanguard with this information. For Dodge & Cox International, I had to multiply 1099-DIV box 1a by the foreign source income percentage amount, found in a separate form. For Merrill Lynch, it was buried in my 11-page tax reporting statement under an itemized list of dividends.
The 1099-DIV and 1099-INT report the tax on foreign income but not the foreign income itself it is based on. Generally the brokerages will have a page later in the statement (same file as the 1099) which reports the total income from international sources. This was the case for Robinhood, Wealthfront and Fidelity. The instructions certainly don't make it obvious but after much stress managed to find the figures in the document containing the 1099.
If you're lucky enough to find a way to contact TurboTax the advise may not be at all accurate. I was told by TurboTax not to trust what they told me because the cost of the SW was not enough for them to provide trust worthy advice... It was a chat conversation and I have the transcript.
Just digging through this for TY2022 with Schwab.
The Foreign Tax Paid amount is on box/row 7 of the 1099-DIV.
The Dividends Amount is on a Supplemental Information page (17 for me) subtitled Foreign Tax Paid and Income Summary, which shows the Foreign Tax Paid amount and the Dividends Amount, which then (for me) makes the credit the full Foreign Tax Paid amount.
All of this came from international funds, so I don't believe the rationale for entering 0 for funds applies. Now I have to also amend my TY2021 return to claim that.
It would be nice if all the brokerages and TT used the same terminology.
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