I am not sure it is a software error, and in any case it is not intractable. It does, however, requiring digging deeply into your 1099-DIV supporting information.
Vanguard, for example, provided me with a 20 page overview. Pages 9 through 19 were the granular detail that does not appear on the 1099-DIV itself. Page 18 reported the detail of foreign taxes paid as well as foreign income (by fund and overall total). Very nice and useful.
Then how to get it into TT was the next challenge. I actually did use EasyStep (not forms) and it was rather easy. Use PERSONAL and then DEDUCTIONS & CREDITS and then REPORTING FOREIGN TAXES PAID.
I hope this helps.
