Wrong state downloaded

[bayfort2]

TurboTax 2018 automatically downloaded FL and CO following my entry of primary residence and refund of state tax collected as nonresident.  I don't want nor need either of these.  I would like to have NY available.  How do I get rid of both FL and CO, so I can use my free state (NY)?  The program will not let me continue without paying for CO--and FL has no state income tax, but TT insists on my use of FL as my free state.  Thank you.

[KarenM90]

Here's how to clear (delete) a state return in the TurboTax for Windows CD/Download software:

1. With your return open in TurboTax, switch to Forms mode by clicking the Forms icon in the upper right corner of your screen.
2. From the File menu in the upper left corner, choose Remove State Return. (This won't delete your state program, just the state tax return.)
3. Select the return you want to delete and click Remove. Answer Yes to confirm.

To start a new State Return, select the Step-by-Step icon in the upper right corner, and then select the State Taxes tab.

[smithre77]

This did not work for me, I had an issue with my computer so I copied the files and loaded TurboTax 2018, I then mistakenly selected Ohio ( I moved from Ohio to FL) now when I try to load my return I get error 190 and it will not let me load the return, so I cannot do what you suggested. I tried to unload the software and re install but nothing seems to work.

[ThomasM125]

You can contact a TurboTax agent and he or she can send you the products you need and refund any fees you paid that were improper. Here is how you can contact TurboTax:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632