I never owe on my taxes but this year I believe it says I owe money and I'm trying to figure out why. I wanted to contact turbo tax directly but I guess I'll have to use the forum.
No one else can see your tax return. The usual reason for owing state tax is that you did not have enough tax withheld from your paychecks to cover your state tax liability. Or did you receive unemployment without having tax withheld---some states tax unemployment. Compare your printed 2019 and 2020 state returns line by line to see what is different. And of course check all of the amounts of income and tax withheld that you entered from W-2's etc to make sure you entered it all correctly. Pay special attention to anything you entered from boxes 16 and 17 of your W-2's.
I figured it out. I spent 2 hours trying to get to the "share file with agent" option. I have an agent fixing the issue finally.
It stated that I owed but I paid well over the amount so thank you all. It was such a pain but it has been situated.