Thank you for using TurboTax! I may need your clarification but I hope I am able to answer your question with this information. If I do not please feel free to comment back with more information. If you are referring to the status of your return.
Our support staff are unable to track down, research, or expedite your refund, as tax refunds are handled by the government.
If you claimed Earned Income Credit or the Additional Child Tax Credit (ACTC) on my tax return
- By law, the IRS is required to hold EITC and ACTC refunds until February 15. However, taxpayers may not see those refunds until the week of February 27 - if there are no processing issues with the tax return and the taxpayer chose direct deposit.
- Where’s My Refund? will be updated on February 18 for the vast majority of early filers who claimed the Earned Income Tax Credit or the Additional Child Tax Credit. Before February 18, some taxpayers may see a projected deposit date or an intermittent message that the IRS is processing their return.
Here is a link to the IRS.gov FAQ section for your reference.
Hope this helps! Best regards and thank you again for using TurboTax!
Still have questions?Make a post