Turbo tax won’t let me E-file NY state tax return

[Leeandra95]

I don't know what's going on with the NY state return I been using this for 5 years with no issue at all is not working with my W-2 for some reason if anyone has an solution that can help me out?.I'm not sure what's up with the NY state return; I've been using it without difficulty for the past 5 years; but, it's not functioning with my W-2 for some reason; if anyone has a solution, please let me know.

[Mike9241]

please clarify is it rejected - you get an e-mail with a rejection message - please post it.

or are you blocked from even transmitting it - the reason could be that the Federal e-filing hasn't opened (will on 1/24) so your return is sitting on Turbotax servers. this may be what's preventing NY verification which prevents e-filing.

don't know the version you're using. you may want to contact Turbotax support

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

[Hal_Al]

It's too early to be trying to efile any State (or federal) return. 

[Leeandra95]

No rejection or block just won't give me the option to do e file on my NY state and the federal went is ready to go.

[xmasbaby0]

@Leeandra95 Lots of state forms are not yet ready so your NY forms are likely not ready.   And...the state will not accept a state return until the federal return has been accepted by the IRS.   The IRS will not begin to accept e-files until January 24.

https://ttlc.intuit.com/community/forms/help/state-forms-availability-table-for-turbotax-individual-...

[rjs]

The main New York tax form (IT-201) is not expected to be available for e-filing until tomorrow, January 13. That's why it's not giving you the option to e-file. Some other New York forms will not be available until January 27. Those dates are subject to change, and they don't necessarily mean first thing in the morning. Try again after tomorrow, or wait until IRS e-filing starts on Jan. 24. See the expected availability dates at the link below.

TurboTax will let you "e-file" your tax return now, but it will not really be filed. TurboTax will just hold it until the IRS begins accepting returns on Jan. 24. Nothing will be done with it before then. If you submit it early, be aware that you can't cancel it or get it back to make changes or corrections if you find that you made an error or left something out.

State forms availability table for TurboTax individual (personal) tax products