Turbo Tax Deluxe State Efile Charging $25

[VolvoGirl]

As  you pointed out it says STATE RETURNS,  not state efile like on federal.   My Home & Business CD package says......Includes 1 State via download (Print free or efile for an additional fee) 3.   And footnote 3 says....Early e-filing fee is $20 each.  Anticipated fee increase in March 2021.

And FYI - 

Every March the early prices expire and increase. In the Desktop CD/Download program the State Efile fee is $20 but increases to 25.

But there will be a delay in Desktop program between March 1 when the price goes up and the next time the program update comes out, usually on Thursdays. It will show the $20 price but you be charged 25.

[mrjohns2]

My software was up to date and it still said $20 until they went to charge me and made it $25. 

[Onefish]

Trickeration. Shame, TT.

[NCperson]

here is the bigger issue to me...

why the heck does anyone pay even $20 to efile a state tax return? just print and mail. 

I file 4 family members each year and have done so for many years.  I have always efiled federal (it's free) and paper mailed the state form.

It is a convenience fee for sure and for me, it is not inconvenient for me to print and spend 55 cents on a stamp.

[alxbnt60]

I am very disappointed that I have to pay $25 additional to efile state. This is a gouge that I would suggest Turbo Tax stop charging for. I would be very interested in supporting legislation that makes filing taxes less expensive.

[LMiani]

I have Turbo Tax Deluxe with one free state tax download. I did this and filed my federal return before filing my state (Virginia) return. Upon trying to file my state return, I was charged $20. I somehow got an error for the payment not processing even though I was never prompted for a payment method.

I then got stuck in a loop. Out of frustration I closed TurboTax to restart. When I went through the efile process again, the program is now charging me $25.

What is the fee for efiling ($19.99?) and why doesn't it go through?

[VolvoGirl]

There was a price increase back on March 1.  The early discounted price $20 expired and went up to 25.  

[sbhavens]

YES I PAID $20 FOR FILING MY CA STATE RETURN EVEN THOUGH MY COSTCO CD FOR PREMIER SAID IT WOULD BE FREE.  I THINK TURBOTAX SHOULD CLEARLY NOTE THIS AND NOT BE SO DECEPTIVE ABOUT IT.  IT CAUSES BUYERS TO FEEL VICTIMIZED BY FALSE ADVERTISING.   ONCE A COMPANY LOOSES THE GOOD WILL OF ITS CUSTOMERS THEN A COMPANY IS VIEWED AS NOT CREDIBLE AND LOOSES BRAND IMAGE.