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Stuck in a Loop on Reviewing State's Past Year Return Input

After selecting e-file of Federal and State Returns, the program asked about "...need a little information that we didn't need earlier."  The info was in regard to last year's tax return.

 

I inputted the info it asked for but after selecting Continue, ''...taxable portion on income is calculated using the worksheet below.  Clear this value" Deleted info , Continue button, goes back into review and "...need a little more info..." 

 

Last year my State Tax bombed because something got screwed up, I submitted a "hard copy" and mailed it to State.

 

So no matter what I input to last year's entry, the Turbo Tax program doesn't like the answer and goes back and asks for the information again and no matter how I try to manipulate the input, it's not acceptable.

 

HOW DO I BREAK THIS LOOP?

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1 Reply
LaShaunA3
Expert Alumni

Stuck in a Loop on Reviewing State's Past Year Return Input

Try clearing your cache and deleting your cookies. This usually resolves looping errors. 

 

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