State tax ID number is not accepted

[bethhb]

My 2024 W2 with a new remote job had no KY state ID number.  When I reached out to the company, they had taken KY taxes from the paycheck but had not yet gotten a tax number and remitted the taxes to the state.  They did so immediately in April 2025, and received a new 9 digit state ID number.  The 9 digit number was verified with the state, as they just went through a system upgrade and apparently are using 9 digit ID's now.  TT will not accept this 9 digit ID for my 2024 W2, and will also not accept the company federal EIN.  Any ideas on how to get TT to efile my returns?  Keeps stopping the transmit and saying I have to put a 6 digit number that does not exist.

[LenaH]

If the Kentucky State ID number you were given is more than 6 digits, please remove any extra zeros at the beginning (or the end) of the number to make it six digits. This should allow your return to be e-filed. 

If there are no extra zeros at the beginning or end of the number, then your employer may have given you the Kentucky UI Employer Account number instead, which is typically 9 digits. That is not the correct number.  Per the Kentucky Dept of Revenue, withholding tax account numbers are 6 digits. 

[bethhb]

Actually, the Ky Dept of Revenue recently revamped their system, and as of March 15 all new tax account ID's are 9-digit numbers(mine has no zeroes).  Because the company got their tax ID this year, the DOR gave a 9-digit number even though the income relates to 2024.  I verified this is the correct KY state tax ID.  So I feel stuck since TT won't allow it.  Someone suggested I just leave off the last 3 digits and see if the returns are accepted.  Will this work? Thanks!

[MaryK4]

Yes, if you leave off the last 3 digits it should work.  @bethhb