state tax filing

[elaineofroselle]

i cannot correct errors on my state taxes nor can I find out what they and where they are on my tax I also find that I am no longer able to E-file my taxes. contacting customer support is not a acceptable answer for me because you did not leave a phone number, which you have on hand. I am 83 years and too old to play your games.  

[KathrynG3]

You may be missing the IL-PIN. Unfortunately, there is a limit to how many times a tax return can be submitted for e-filing. This extra layer of protection for taxpayers is not common, but Illinois does have this feature. It could explain why everything was fine for the federal return and the Reviews were fine, and yet it would not e-file.

Click the links for guidance for Illinois driver's license related errors and Illinois signature requirement errors so you will know for next year.

Illinois does allow an IL-PIN instead of the driver's license which would allow taxpayers to electronically file. IL-PIN can be looked up on their website: IL-PIN Lookup.

I did not see your question until now. 

For your future reference, as well, to contact TurboTax, here is the phone number: (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number?

@elaineofroselle