State Return WILL NOT OPEN

Ralpher81 · Sep 14, 2019 11:49:46 AM

[social security number removed] is my job number I have completed my Federal Returns I cannot open the State return I must file by Monday Status please?

@algraciani01 Are you using the Online Software or Desktop Software?

If you are using the Online Software:

This issue may be resolved by clearing your cache and cookies on your browser.

Also try using another browser or using the phone app if the above does not work.

If you are using the Desktop Software:

Please see this TurboTax FAQ, How do I get the latest update for my downloaded State ...

Another option is to go to Forms Mode, scroll down to the state forms, then toggle back to Step by Step (WIN)/Easy Steps(MAC)

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Will TurboTax help us if we received a CA FTB notice they propose to assess add'l tax/penalties on our 2021 State return because Schedule CA had an incorrect amount?

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