State download fee for Turbo Tax Premium

[jawckey]

Hello,

•  I bought Turbo Tax Premium via Costo with the only availbale option of electronic download. I live in Arizona and I used it to file our join return from my desktop by just paying the 25/- filing fee. But we got the AZ state free.
• My son who also lives and works in Arizona also used another download of TTax Premium (for I am allowed 5) on to his own laptop and from his own laptop by just paying the 25/- filing fee. But he also got the AZ state free.
• Now when when Daughter who lives and works in Missouri tried to download Missouri state Intuit insisted on charging 45/- which I paid. And I understnad that she would pay 25/- when filing the return finally.

Please clarify the following.

1. Shouldn't my daughter too get her state download free?
2. And if that is true, is there a way to apply for refund? 

regards

[xmasbaby0]

When you purchase the desktop software that includes a state download, the free state download is for ONE specific state of your choosing.   You and your son both used AZ---so AZ was your free state download.   Your daughter needed a second different state, so you have to pay for the second different state.  And of course each one has a $25 state e-file fee.  You can avoid the state e-file fee if you print and mail the state.