Site for payment of Efile fee for state return not working properly

cefoster · ‎February 06, 2026

The page where credit card information is added to pay the state efile fee is not working properly. The drop down box for month of card expiration won't let me select the correct month. All other fields worked correctly including drop down box for year. I've tried closing turbo tax and re-entering to process the state return. One article suggested I delete all cookies/cache files which I have done. Neither were successful. I was able to successfully navigate all the fields necessary to prepare and file the federal return and prepare the state return - so not sure how the issue could be on my end? Any helpful suggestions are appreciated.

VolvoGirl

I just filed. I have the Windows Desktop program but even though I could scroll down to month 10 I couldn't click on it. Had to scroll to it then hit the ENTER key, not mouse click. Took a little doing.

2/4/26 some fixes to try

https://ttlc.intuit.com/community/taxes/discussion/problem-with-payment-api-for-filing-a-return-not-...

cefoster

I really do appreciate the detailed advice and gave tabbing, scrolling and using the enter key but so far none of it will work for me. I'm going to close turbo tax, take a break, cross my fingers and try again later hoping to be successful. I thought preparing the returns was supposed to be the tricky part of this experience?