Why is my return still pending? (updated 3-16-21)

My Federal return was accepted on 2/13 and my NM state return was filed the same day. That was 10 days (2,400 hours) ago. I have been a customer of Turbo Tax for over three decades and this is the first time I have e-filed. With these kind of delays, and no reasonable responses from Turbo Tax or the Community on this delay, I think it would be wise for me to make it the last time I e-file. Nobody appears to be able to explain the cause, Turbo Tax or the state, for the long pending delays. Leaves the tax payer not knowing what to do.

Bring your issue to the attention of the Office of the President.  Here's the email address: officeofthepresident @ intuit . com .  And here's their executive's webpage:

https://www.intuit.com/company/executives/

(I did receive the email from Turbotax about my state return been rejected (meaning rejected by Turbotax, NOT the state) and I followed Turbotax instructions.  I then (with a prayer) hit "submit" and my return DID to go the state of Calif and was Accepted (and then I went onto the Calif FTB to check, and yes, it WAS accepted and is now processing).  I'll keep praying for all of you still struggling with your returns remaining in the "Pending" status. 

To Icecman: 

Keep me posted.  I'm certainly sympathizing with all of you.  This is a mess affecting hundreds, if not thousands, not only in California but many other states !  My prayer is that you and all others are able to finalize your tax returns and successfully efile to the state.

  (P.S.  Was your Federal return successfully efiled and did the IRS "Accept" your Federal return?   I'm asking because my Federal was "Accepted" on Feb 11 and I got my refund on Feb 16.  It was my state return (Calif)  that was "Pending" for 2 weeks until I got the email from Turbotax that there was a software glitch in their software and only then was I able to go back into my California return, following their instructions to fix (actually, NOTHING had to be fixed, it just made me go through all the screens), then I continued to "efile" and then thank the Lord, it was sent to California and about 30 minutes later, the Calif FTB "Accepted" my return.  I went to the Calif FTB that night to confirm they had received it, and thank God they had it.

If your Federal has already been Accepted by the IRS but your state is still pending, then an option for you is to file your state return directly on the State's website (in my case California).  Once your return is "Accepted" by the state, then you're all done.  Then, if TurboTax tries to efile your state return to California (or whatever state you're filing in), TurboTax's efile will be rejected (because of course your state has already Accepted your return), but that's OK because you've already filed directly on the state website.

Bottom line, this is a mess that Turbotax MUST fix for all those still suffering.  Again, my prayers are with you all.