Turbotax errors when I try to enter California on Virginia Schedule OSC, Other State Tax Credit. How can I solve this?

[jecolburn]

Virginia income includes CA income, so I tried to specify this but received an error message. 

I had to remove the OSC in order to file.

[Anonymous_]

How do I contact TurboTax? (intuit.com)

[TomD8]

@jecolburn --

The issue here is that California and Virginia are "reverse credit" states.  "Reverse credit" means that the "other state credit" will be granted by the non-resident state (normally it's the resident state that grants the credit).

If you're a resident of VA with CA-source income, then in TurboTax you must complete your resident VA tax return before you do your non-resident CA return.  The program will then calculate the credit and apply it to your CA tax return.

In other words, VA will not grant you an "other state credit" for taxes paid to CA.  Instead, CA will grant you an "other state credit" for the taxes you pay to VA on the income taxed by both.