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JohnW152
Level 15

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

What you're describing happens from time to time. Try clearing your browser's cache and deleting your cookies, then try again.  See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.

 

If that doesn't help, see the TurboTax Help article State install/e-file update loop: State not installed after installation or TurboTax needs to update... for guidance. 

‎February 25, 2024 3:44 PM
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TD-J
Level 2

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

Why does Inuit give a TTCleanStates.exe file when you cannot run it on an IMAC M3?

‎February 26, 2024 4:03 PM
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