State download charge premier edition

[Jnelsonusmc]

Why was I charged for state return download when I bought the premier edition that had 1 free state download how do I get refunded the state tax download fee?

[Jnelsonusmc]

Why was I charged for state return download when I bought the premier edition that had 1 free stare download. How do I got this refunded

[NCperson]

How much did you pay and where did you purchase? Look at the packaging / link closely

I’ve seen boxes in stores and on Amazon where the price is much lower but no state is included.... it is quite confusing

[Jnelsonusmc]

Bought the CD version on amazon receipt says premier and 1 state - CD box clearly stated 1 state download. When I went to file on the 15th because I owed it forced me to download the state even though it was already installed.

[NCperson]

Suggest calling TT directly

Phone number should be be on the box