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Gybsy
Returning Member

Paying for state tax e file

When I completed turbo tax return and tried to file state e file and pay $19.95 with credit card, the turbo tax website would not take me to the page where I could enter credit card info. Spent 1 hour plus with TT tech with no results. Was forced to select "Deduct

$19.95 from Refund which ended up to be $64.98.

I feel defrauded by TT!!!!!

 

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2 Replies

Paying for state tax e file

I am going to bring your post to the attention of the TurboTax Moderators.  Maybe they can help you.

GabiU
Level 15

Paying for state tax e file

@Gybsy Were you using TurboTax Online, Desktop, or the App? 
Thanks! 

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