Skip to main content
Level 1
March 2, 2020
Question

Paying for state tax e file

  • March 2, 2020
  • 2 replies
  • 0 views

When I completed turbo tax return and tried to file state e file and pay $19.95 with credit card, the turbo tax website would not take me to the page where I could enter credit card info. Spent 1 hour plus with TT tech with no results. Was forced to select "Deduct

$19.95 from Refund which ended up to be $64.98.

I feel defrauded by TT!!!!!

 

    2 replies

    bluedeb
    Alumni - Champ
    Alumni - Champ
    March 2, 2020

    I am going to bring your post to the attention of the TurboTax Moderators.  Maybe they can help you.

    GabiU
    Level 13
    March 3, 2020

    @Gybsy Were you using TurboTax Online, Desktop, or the App? 
    Thanks! 

    **Say "Thanks" by clicking the thumb icon in a post . **Mark the post that answers your question by clicking on "Mark as Best Answer"