I worked on part of my taxes last week. When I logged in today, my work was not there. It's starting me from scratch.

[phillipmohara]

I completed most of the income section last week. When I logged in today to work some more, it was starting the questions from scratch. Any suggestions on getting back to where i left off?

[KeshaH]

It's possible that you have multiple accounts linked to your email address. When logging in, use your email address instead of a username and you should be prompted to choose which account you want to log into.

[phillipmohara]

I just tried that.  I did have 2 accounts, but both were blank.  I think I'll skip the online version and just buy the download.  I don't want to risk losing it all again.