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If you used the TurboTax online editions for tax year 2019 you will have to contact TurboTax support so they can push the 2019 desktop edition to your download account. Download the software and install on your personal computer.
Download the .tax file for 2019 from your online account.
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download .tax file
Start the 2019 TurboTax program. Open the tax data file by clicking on File in the upper right of the program screen. Click on Open Tax Return. Browse to where you downloaded the file.
For the Alabama return you will need to purchase the software. Click on Online at the top of the program screen. Click on Download State.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
The general rule is: your report all your income on your home state return, even the income earned out of state. You file a non-resident state return for the state you worked in and pay tax to that state. Your home state will give you a credit, or partial credit, for what you paid the non-resident state. You will have to file a non resident AL state return and pay AL tax on the income earned there.. You will also file a GA full year resident return and calculate tax on ALL your income. GA will give you a credit, or partial credit, for the tax you pay AL. So, there will be little or no double taxation, but you have the cost and hassle of filing two state returns. Do the nonresident state return first.
This most likely means that you will need to file an amended GA return.
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