2021 State Tax

Len17 · ‎March 3, 2022

When I click the state tax "start" button it goes into a download cycle. When the message appears that the software is updated and I click on the "start" button it repeats the download cycle. It seems to be caught in a loop. How can I run the state program?

CarissaM · ‎March 6, 2022

Please follow the instructions here to manually update your software.

Please let us know if you need additional assistance.

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SteamTrain · ‎March 6, 2022

Also...Tell us which state is involved.

Hope it's NOT Tennessee

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Len17 · ‎March 7, 2022

Illinois and Indiana

Len17 · ‎March 7, 2022

Patch installed successfully, but problem still exists.

SteamTrain · ‎March 7, 2022

@Len17

Time to call Customer Support on the phone:

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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