Ohio Retirement income taxed, but we are residents of Florida

[DHudson65]

My husband receives retirement income from Ohio Police Officers' Pension.   The Pension deducted for Ohio taxes even though we are full time residents of Florida.     How do I get these funds back using TurboTax?    Our status in turbo tax is non-resident for Ohio and I tried filing for non-resident credit, but it doesn't allow me to manually key in the data in the appropriate non-resident credit form and isn't pulling the data from the 1099-R form I loaded.    TurboTax doesnt seem to be working.    My only thought is to fill out the paper forms and mail them in to get the credit - which defeats the purpose of the $45 I paid for the state tax forms from turbotax.   Help? 

[MayaD]

On your Ohio non resident return, enter 0 on the screen that asks for the amount of income earned in that state. This will eliminate your tax liability for that state, resulting in a full refund.

How do I file a nonresident state return?

[SteamTrain]

@DHudson65 

ANNND...you need to inform the people who pay out those $$ that you are now Residents of FL, so that they stop withholding OH taxes.

[DHudson65]

Tried that - didn't work.    It only asked about my W2 income, not my husband's 1099R income.    

    Frustrating when Turbo Tax doesn't work for what I bought it for 

[DHudson65]

Finally figured it out - really painful to use TT when you have an unusual situation.

[Hal_Al]

@DHudson65  Please post what you did to get it to work, so others can be helped.