None of my information is showing in the app how do i fix that

[MollsBBU · Accepted solution]

You must be logged in to the app in the same account you have started working under.

You may use our Account Recovery Tool to check your email address for all UserID's tied to that account. From your email, you will have the option to reset your password and access your account.

If you no longer have access to your email address and can't access your account, please submit an E-mail Change Request for your TurboTax Account here.