My W-2 is showing two Employers State or Local ID numbers. Which do I use? I'm in Kentucky.

[brmariero]

No it’s the same state.  When we enter it in Turbo and try to finalize.   It says you cannot have 2 Minnesotas .  

[DawnC]

A Control Number (box D) is used by many payroll departments to uniquely identify a W-2 in their system.  If your W-2 doesn't have one, it's no big deal - you can leave this field blank.

If you get errors when attempting to e-file with an empty box D, just enter any number in this format: 5 digits, space, 5 digits (for example 12345 67890). The IRS doesn't care what's in box D.

If you get errors when attempting to import your W-2 with an empty box D, select Skip import and manually enter your W-2.  You won't be able to import using the above solution for e-filing.   @ewilth

If you have multiple state taxes withheld in Box 17 of your W-2, click on Add Another State underneath Box 15.   See the image below with wages sourced from 3 different states.  

[brmariero]

It’s the same state

[brmariero]

Same state but 2 different I D numbers and when I try to file it says I cannot have 2 under the same state.  I have filed this way for 4 years and now it don’t work.  

[DanielV01]

Do you have any local taxes in boxes 18-20?  If so, check your entry in Box 20, because some states require a very specific entry.  However, you might not have local tax at all.  In this case, you will want to use one of the two ID numbers.  The best one to use is the one associated with income and withholdings in boxes 15 and 16.  If you submit with one number and the state rejects it, then try the other.  If that rejects, then call the state and ask for the protocol, or mail it in this year.  And if you wish to leave feedback for customer service, please call in this experience to our phone customer support service by using the instructions in the following link: How do I contact TurboTax?

[ewilth]

Once again the original question is not being answered.  This is  a W2 with one state (Minnesota) and 2 ID numbers listed. Turbotax indicates there are duplicate numbers and rejecting the submission but the entries are entered correctly.  This has worked in all other past years but not this year.   This is a bug in the Turbotax software that needs to be corrected.

[DanielV01]

Unfortunately, at this stage in the season these types of program experiences cannot be addressed.  We can submit the issue, but it is likely not going to be addressed until after the April 18th deadline.  Thus, I provided the advice I did in the last post.  If you can get either of the two numbers to be accepted electronically, or even use the company's EIN number in the state ID space, then this is an e-file workaround.  Otherwise, you will either need to mail in the return or file an extension.

[JKimmey]

Were you ever able to figure out what to do? I’m in the same situation. 

[brmariero]

Nope.   They told me that I had to paper file.  It’s obviously a software glitch.  As when I printed to file.  They look just like my previous years.  Really kind of made me mad as Turbo charged me extra to help me and didn’t fix it.  

[ewilth]

I had to print and mail mine in as well.  Hopefully they will have this fixed for next year.