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My e-file for state and fed were rejected do I get a refund on my state e-file I paid to you

 
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3 Replies
GiseleD
Expert Alumni

My e-file for state and fed were rejected do I get a refund on my state e-file I paid to you

What was the reason your returns were rejected? Please copy and paste in the e-file rejection message you received so we can better assist.

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My e-file for state and fed were rejected do I get a refund on my state e-file I paid to you

Federal was rejected because they say I can't claim my dependent. I refiled Federal but State was only rejected because federal was. Why do I have to pay to efile State again??

JotikaT2
Employee Tax Expert

My e-file for state and fed were rejected do I get a refund on my state e-file I paid to you

It depends.

 

You will not be able to electronically file your state return if your federal return was not e-filed.  

 

You can see your fees by doing the following.  You will be able to see the amount due in this section.  

  • Select Tax Tools in the black panel on the left
  • Select Tools
  • In the Tools Center box that pops up, select My Fees

If you determine you have already paid, you can contact us using the link below to discuss your account with an agent.

 

Contact TurboTax

 

 

 

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