Massachusetts Schedule B Error: Requires Adjustment Not Yet Finalized

[juanmagalhaes1997]

I'm going through the same issue - seems like it's a bug in their part.  Not sure what to do, just had to purchase their tax assistance for an additional $100 dollars... seems like a great way to make people go that route no?! But for real, this needs fixing or people will start going to competitors. 

[Mikwdige]

When will it be updated

[Fastmedic]

How do you chat with support?

[matthew1413]

any more info on this!!!

[seal986box]

I have been using Turbotax to file my taxes for well over a decade. This is the first time I have had an issue. I used the chat feature to try and find out what to do but that did not work either.

That said, if it is not fixed soon I will find another option and request a credit card chargeback of the $300 I spent on the online version because the product I paid for is faulty and not performing as advertised.  As it stands, I am unable to finish and file my taxes.

[JES33]

Thanks for this info.  It would be nice if they would post something here to that effect.  Someone said they are responding on Twitter, but I don't use Twitter and don't want to open an account.  It's odd that they don't respond on their own website but do on Twitter.

I finally have completed my taxes using the workaround.  There were no errors and I went through every single form to make sure the numbers matched what I entered.  I am now waiting for the foreign tax credit form before filing.  I highly recommend that anyone who has successfully completed their taxes with a workaround, that you create a duplicate.  Any changes that I make going forward will first be tested on my duplicate to ensure it works.  

[Anonymous]

Also seeing this issue... hopefully the Feb 24 patch is a real thing.

[ToneMone]

I receive the same error on Schedule B, Line 10, which prevent me from e-file my return. when can Turbo Tax fix it? i already paid for the state e-file but Turbo Tax not allow me to e-file the state return due to this error. 

[romanluis]

Hopefully soon because a lot of us are in the same boat. Line 10 for me shows 0. As I believe it supposed to yet I can’t find because I had over 250 transactions. SMH 

[spatel]

Same issue here. I sent them a message on Twitter too -- will report back here if I get any additional information on when they are fixing this.

[tomtomtom1]

This is a BIG problem, TurboTax please respond to this error with a fix date.

[whysomanyerrors]

Same issue - spoke to support and they say they are aware, but have no ETA. Hoping the 2/24 ETA someone provided is true. Going to be real upset if I have to print a million pages and send snail mail because their skeleton crew tech team can't fix the bug after they wasted budget on the super bowl.

[Anonymous]

+1 Having the same issue showing up during MA state check, claiming I needn adjustment that has not been finalized. Ready to file, but unable to.

Please Turbotax, fix this!

[Vital411]

+1

having this issue with MA as well.

Really frustrating from a 10+ year TurboTax user to finally get other forms in and ready to file only to be roadblocked by a bug that should have been fixed weeks ago. 

Turbotax Please fix this

[WaitingforthePatch]

+1

This is frustrating!!!

TurboTax -- PLEASE FIX THE ISSUE ASAP.