KY State Return Rejected

My KY State refund has been rejected twice, saying “W2_Import_Hold your state return has been rejected due to a data mismatch on your form W-2”. It is telling me line 18 is incorrect, when the total in the line is correct. What could be making this get rejected?

posted

As you mentioned, this is due to a mismatch in Box 18 of the W2. Try using the amount in Box 5/Medicare wages and tips for Box 18/Local wages. For Box 20 Locality name, enter the primary local tax location name.

Answers to Frequently Asked Questions Regarding W-2s

Please reach out again if your problem persists.