Kentucky State Tax Error

[Rachalog4117]

Same issue here, spoke with a tax expert and they was confused as I was then got disconnected. Hopefully can be fixed soon 

[djm1267]

Same issue here. Says I cannot e-file due to missing SSN for dependent care provider, which is $0 on federal return.

Does TurboTax monitor these chatrooms for errors they have created?

Hope the state has a lot of auditors on hand if every Kentucky TurboTax user has to mail their returns in.

[jenlaf]

Same issue.  I talked with a support specialist.  They did not have an answer and transferred me to a live tax advisor, but an automated line picked up and required me to pay an additional $99 (plus state fees) for the consult.  Wasn't willing to do that because I think this is TurboTax's error, so I'm hoping they will log the issue and fix it.

[KYStateFilingIssue]

I am receiving the same message. I have deleted and filled out my whole return twice now,  Hoping TurboTax resolves this issue or I will use a different service.

[Cronsire]

Same here. I sent email , and got a generic response about upgrading for live chat.

[lov_802002]

I talked to a live specialist last night and they stated its a glitch on their end and it  hopefully should be fixed today.

[larrycre]

Same issue here.  Have never run into this before, has to be a glitch in the software........HELP!!!!!

[beckybsharpe]

Same issue.. has anyone gone on to file federal and wait on state or do you think that would cause more issues?

[ruebydoo2]

Turbotax is working to resolve the issue so I am waiting so I can file both together.  

[SForrestLO]

Please sign up to receive updates on this issue.
Kentucky e-file showing "Not Eligible for Electronic Filing"

@beckybsharpe

[Rachalog4117]

I did got tired of waiting been trying to do this for 3 days. Also paid out $207 because it kept saying I needed expert this deluxe that and wouldn’t let me go any further till excepted and didn’t use any of it 🙄

[kris47]

I am also having this issue.  I don't have dependent care and have never had an issue e-filing my KY tax return in previous years.

[Justin1213]

Hold up I'm in PA and I'm having the same issue I dont want to apply for the dependent care according to the irs you cant do both ? Help me out here so I can get these finished thank you 

[DenisC]

Please sign up to be notified when it is resolved. https://ttlc.intuit.com/community/state-taxes/help/kentucky-e-file-showing-not-eligible-for-electron...

[Gtax2022]

Same problem here, ridiculous! It makes you not want to use this product because what else is wrong we don't notice?