Itemized deductions higher than standard, but the program is defaulting to standard

[laa2]

I bought a home last year and paid $10K in points on the mortgage. I also paid $21K in interest and almost $7K in real estate taxes. My filing status is head of household, so the standard is $20,800. Even with the deductions listed before, the program is telling me the standard deduction is better, and I don't see an option to force the itemized. Further, the points are described as deductible points in the worksheet calculation, but they are not being deducted at all on the return since I'm being forced into the standard deduction. What gives?

[MonikaK1]

Review the worksheets that were included with your return to determine which amount(s) were missing from itemized deductions. Also, you might revisit the mortgage interest questionnaire. It is easy to cause the interest not to be included if  you answer any of the questions incorrectly.

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