One reason your return can't be efiled right now is that a form on your return might not be available for efiling right now. State and federal forms are released on different dates. You can visit the following TurboTax help article to see if any of your forms are currently unavailable.
If you are using TurboTax Desktop, you can update your program by following the on-screen instructions.
If you continue having issues, you can check some of our common solutions. If your tax return can't be e-filed for some reason, TurboTax will let you know.
If your issue continues, contact us again and give us more details.