I bought the CD at Sam's Club and downloaded from the CD . The program is wanting me to pay for again before I can file. I am frustrated beyond belief.

retiredteacher15 · ‎January 28, 2020

AlexanderS08 · ‎January 28, 2020

Have you looked at our online Free Edition? Depending on your situation it could be a good fit for you.

Here is a comparison of our CD Products:

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sgyang · ‎April 10, 2020

I had the same issue. Do I need to pay twice?

AmyC · ‎April 10, 2020

No, you should not pay twice. Please use the following link for a customer support number.

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fanfare · ‎April 10, 2020

if you are e-Filing federal and state there is an e-File fee for your state return. You have to pay that when you get to the filing step.