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I bought the CD at Sam's Club and downloaded from the CD . The program is wanting me to pay for again before I can file. I am frustrated beyond belief.
posted
January 28, 2020
12:47 PM
last updated
January 28, 2020
12:47 PM
4 Replies
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I bought the CD at Sam's Club and downloaded from the CD . The program is wanting me to pay for again before I can file. I am frustrated beyond belief.
Have you looked at our online Free Edition? Depending on your situation it could be a good fit for you.
Here is a comparison of our CD Products:
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January 28, 2020
1:04 PM
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I bought the CD at Sam's Club and downloaded from the CD . The program is wanting me to pay for again before I can file. I am frustrated beyond belief.
I had the same issue. Do I need to pay twice?
April 10, 2020
10:59 AM
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I bought the CD at Sam's Club and downloaded from the CD . The program is wanting me to pay for again before I can file. I am frustrated beyond belief.
No, you should not pay twice. Please use the following link for a customer support number.
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April 10, 2020
4:19 PM
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I bought the CD at Sam's Club and downloaded from the CD . The program is wanting me to pay for again before I can file. I am frustrated beyond belief.
if you are e-Filing federal and state there is an e-File fee for your state return. You have to pay that when you get to the filing step.
April 10, 2020
8:39 PM
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