@hmbray01 like I said...we are i
other users and have no access to your account
You can either abandon you account (keep a written copy of you UserID and password somewhere...just in case you need it sometime....or Call Customer Support and let them lead you thru it:
......to Call Customer Support and talk to a TTX representative.
A telephone number to call is provided ONLY when they are open.....The current Operation Hours (P.A.C.I.F.I.C time) are listed here, make sure you enter your question as a "Billing Issue":
<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*