How can I get improperly paid NY state taxes refunded?

[mamkjm]

A new employer incorrectly paid state taxes to NY.  I live in MA.  I need to pay MA taxes on this income.  My goal is to file a return in NY to get the improperly paid state taxes refunded, but the return is drawing on all of my income reported in my federal return, even though I have indicated that I am a non resident and no income was earned in NY.

[CathyB · Accepted solution]

Be sure to work on the nonresident return first (NY), then the resident first (MA) for accurate calculations. Yes, you would file a nonresident New York return to recover what was incorrectly withheld. 

Please see the TurboTax FAQ below regarding when you need to file a nonresident return for an out-of-state employer.

https://ttlc.intuit.com/replies/4776808