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Level 2
May 14, 2021
Question

Georgia return

  • May 14, 2021
  • 1 reply
  • 0 views

Succesfully filed for federal and two states. 

 

Georgia return keeps saying "Your submission didn't go through.  Please try again later."  

 

Georgia is the only return that requires pdf attachments for business credits.  I can only guess that's the problem, although turbotax says they are properly attached.  

    1 reply

    Employee Tax Expert
    May 14, 2021

    If you are still having issues, please refer to the following link for additional suggestions to resolve to the issue.

     

    Transmit return issue resolutions

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    taxphAuthor
    Level 2
    May 14, 2021

    Thanks, but I've checked cookies and pop up blockers and nothing helps.  I'm trying to file from downloaded software.   I've tried to transmit over 100 times now and just an error message every time.

     

    Three filings were easy and successful.

     

    The only problem is with Georgia which REQUIRES you to e-file to claim these credits, and also requires you to attach pdf documents.  This has to be the problem since the other three went through.  Turbotax is going to cost us a lot of money losing these credits if it won't file.

     

     

    Employee Tax Expert
    May 14, 2021

    You may need to contact us for assistance using the link below.  An agent will be able to see what is going on and work with you to solve the issue.

     

    But as the tax deadline is very close, the wait times will be longer than normal.  

     

    Contact TurboTax

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