2424986
Hello,
I installed the Turbotax CD on my Apple macbook computer. I have 2 separate user accounts on my computer. I opened Turbotax on the wrong user account and would like to use Turbotax on a different user account instead. I opened Turbotax on both the 1st and 2nd user accounts. I have not entered any information yet in either. MY QUESTION IS: How do I delete Turbotax from my 1st user account that I don't plan to use Turbotax with? I only want to use Turbotax on my 2nd user account. And if I delete it from the 1st user account, will the fact that I deleted it affect the 2nd user account ?
Thanks and blessings !!!
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No, it will not affect he 2nd user account. Please contact Customer Support with assistance on deactivating your 1st user account.
I thought you are Customer Support ? How do I contact someone to help me Deactivate the 2nd user account?? I need written instructions that I can follow please.... THANKS AND BLESS YOU !!!
We are not able to help you with account deletion over the AnswerXchange. For assistance with that, you will need to contact us by phone and a representative will be able to explain your options and assist you further. Please use this link here to contact Customer Support.
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