Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
DrawdownHope
Level 1

Can't file IL electronically due to SSN "error", W2 imported

W2 was imported. I'm receiving an error of "return has a W-2 SSN that does match fliers or spouses SSN. I've check our personal information and the SSN is correct, so I assume the W2 has an issue. The paper W2 has the first 5 digits masked, the last 4 are correct. In TT, I do not see a field for SSN in the W2 income section. I really want to file electronically to speed the sizable (to me) return. Any thoughts on how to correct this matching error?

2 Replies
HelenC12
Expert Alumni

Can't file IL electronically due to SSN "error", W2 imported

Edit your imported W-2 to correct the SSN or delete the imported W-2 and enter it manually.

 

To manually enter your W-2, we've got instructions for TurboTax Online and the TurboTax mobile app.

 

Remember: All income, such as wages and tips, is taxable unless the law specifically excludes it. For additional information, click on Taxable and Nontaxable Income | Internal Revenue Service - IRS.gov,

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
SteamTrain
Level 15

Can't file IL electronically due to SSN "error", W2 imported

Deleting it and entering it manually has worked for a couple other Illinois folks.

 

Somehow, a scanned or imported W-2 doesn't always work for an IL tax return, because If the employer used the initially hidden part of your  SSN, that causes a problem.....manual entry works because TTX uses the SSN from your My Info/Personal Info entries.

 

 

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Dynamic AdsDynamic Ads
Privacy Settings
v