can not get turbo to set up my staTe return
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New Member

can not get turbo to set up my staTe return

can not get into state filing 

6 Replies
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Level 15

can not get turbo to set up my staTe return

What happens or what message do you receive when you click on State?

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New Member

can not get turbo to set up my staTe return

I seem to be in a loop:  Cannot get beyond third screen; it keeps reverting to the first one!

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Level 15

can not get turbo to set up my staTe return


@mirosine wrote:

I seem to be in a loop:  Cannot get beyond third screen; it keeps reverting to the first one!


Which TurboTax program are you using?  The desktop CD/Download editions installed on your personal computer or the online web-based editions?

If the desktop editions, which tax year?  Which Operating System, Windows or Mac?

 

If the desktop editions, were you able to download and install the state program?  Please describe what you mean for third screen and first screen.

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Level 15

can not get turbo to set up my staTe return

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New Member

can not get turbo to set up my staTe return

Still in a loop -- very frustrating!

 

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Level 15

can not get turbo to set up my staTe return


@mirosine wrote:

Still in a loop -- very frustrating!

 


Contact TurboTax support for assistance with this problem.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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