turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

nzjunt
Returning Member

California filing wont allow me to start?

Why is my California return won't let me start updating?

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
JotikaT2
Employee Tax Expert

California filing wont allow me to start?

Are you trying to update your program?

 

You can see if you can update your software by doing the following: 

  1. Select the Online menu at the top
  2. Then select Check for Updates.

If this still does not update the program, click the Help button on the top menu bar.

  1. Then select TurboTax Help Center.
  2. A popup window will pop up and allow you to type in a search or ask for help.
  3. Once you type in your information here, you will also be prompted to have someone call you if needed on the next screen.  You will need to enter your information in this section.

This will allow you to get product support to ensure your software has been updated to the latest version.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies