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California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

 
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25 Replies
MichelleLO
Intuit Alumni

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

Have you tried to manually update your software? If not, please try following the steps in the below TurboTax Help Article.

Manually Update TurboTax Business Software

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California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

Thank you for your response.

Just today, when opening up my Turbo Tax for Business, an update was downloaded but it still did not contain the updated California state form 541-A that I am in need of.  Maybe the 2022 updates for the 541-A are still in work by turbo tax.

 

The one question I have is, if I run the manual update, will this update my california state form 541-A I am in need of?

 

Thank you in advance.

EbonyA
Intuit Alumni

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

Based on the forms availability list, the form in question is unsupported for e-file and slated to be available for print in a few days - 2/9/23.

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California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

I'm having the same problem.

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

Actually, I'm not having the same problem as the initial post.  What is happening in my case is that this tax form 541-A keeps appearing on my return even though I do not have any Trust Accumulation of Charitable Amounts.  I delete the form, then run the error check, and the program says I have no errors.  But, when I come back to the return after working on a different return, the 541-A form is back and generates an error saying its "not approved for release at this time".

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

...further comment, I've applied the manual "superpatch" as you suggested and it did not solve the issue.

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

Upon further review, my issue is also associated with form 541-A not being available, yet my return has no charitable contributions to declare.  Based on tubo tax business response, it states the form 541-A will be available 2/10/23 yet an email from turbo-tax states that the form is ready at this time.  I did a check for software updates and the response back is my software is up to date, yet I still get the message 541-A is not available.  I plan to wait until after 2/10/23 to see if an update to this issue is addressed.

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

The follow up question I have is, why is turbo tax business identifying form 541-A as a required form when I have no charitable contributions identified.

Appreciate a clarification

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

It would be nice if we could get an explanation for the email notification from TurboTax that the 541-A form is available. I got the email early this morning and TT business is up to date. The manual update does not appear to accomplish anything substantiative.

 

Would appreciate if a TurboTax rep take a look and and let us know that the form is either available or that the system sent out the email in error.

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

I'm having the exact same problem as you.  I'm inclined to print out the finished forms I need for my CA return from the saved PDF file and mail the return in.  This didn't happen last year.  This trust has never made a charitable contribution.  Only deductions are for property tax and tax preparation software.  

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

For me waiting a few more days is not a deal killer. I am waiting for an updated form to be posted to the personal TurboTax program--that form is estimated to post a day before the 541-A.

 

Just wondering why TurboTax sent the message that the 541-a is available.

 

Hopefully it should show up the end of this week.

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

Right, I wouldn't mind waiting if they weren't telling me it was already available for download.  I don't think I need the form anyway which compounds the issue for me.   

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

Turbotax Employees need to understand upon "All done let's review" and Review my return for California. 

1.  Program states the "TurboTax is still working on making your return available to file"

2. It states "We'll send you an email when the forms you need are ready for you."  It also states "Available to file by mail 02/17/2023"  (One week later than it was about a week ago.)

3.  You enter your e-mail address and you receive two e-mails;

     The first states "Thanks for signing up to receive notifications about your form! "

     The Second states "

The wait is over! The tax forms we needed to finish up your taxes are ready.
 Form 541-A, Trust Accuml of Charitable Amounts

Open TurboTax on your computer, install the updates when prompted, and your forms will be automatically included. 

 

The problem is you update (or can't update because you already did) and nothing has changed.  Turbotax is erroneously sending out the second e-mail - It is not correct.

=-=-=-=-=-=-

Also EbonyA can you explain how to use the forms availability list to look up 541-A?

Change to Windows, Select Return Type and go to select return type and all 4 choices are not appropriate for 541-A

 

AliciaP1
Expert Alumni

California Estates and Trusts software not updating for Form 541-A, Trust Accum of Charitable amounts. Received an email from turbo tax stating the form is available, but the software is not updating. Close the program and reopened it with no update. ?

It would be helpful to have a TurboTax ".tax2022" file that is experiencing this issue.

 

You can send us a “diagnostic” file that has your “numbers” but not your personal information.  If you would like to do this, here are the instructions: 

 

At the top menu in the black line at the top of the page go to Online. 

  1. From the menu, select Send Tax File to Agent. 
  2. You will see a message explaining what the diagnostic copy is.  Click Send and then you will get a Token number. 
  3. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

 

@tskraus 

@fredschneider91011 

@noclue1040 

@Bozodclown 

@ExcessTurbo

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