if you have audit protection, what year, and you don't contact TurboTax.They cannot help with tax issues since the return is "self-prepared" you should read the agreement as to what you are signing up for and who to contact if there's a problem
anyway read this
The Audit Defense service is provided by TaxResources, Inc., also called TaxAudit.com, in partnership with TurboTax. If you paid for Audit Defense and you received a notice, call TaxResources, Inc. at 877-829-9695, or report your notice on their website at http://intuit.taxaudit.com/. Do not contact the tax agency until you have spoken to TaxResources. They may contact them on your behalf