YES!!! The software still returned a blank white screen when you click "continue' to the payment with credit card screen for e-file of state taxes. change display resolution, reboot etc, etc. after 4 hours on phone with TT, they were unable to fix it, wanted to manually process my payment and provide a code to enter on the screen. Issue was the screen would not shown any entries at all. Their answer was driver needed to be updated on laptop. Well we just verified all windows updates were done via shared my screen with them. So off the phone and no resolution. I was frustrated and determined....so played around.....
Fix for me was I changed back and forth from 100% to 125% on display setting. Form loaded but could not click, so even thought you think it didn't click, change display to 100% and go back to TT, then next form is shown, can't enter, but act as if you are in the field, then display setting change to 125%, back to TT, will see entry, still can't enter, setting back to 100%, back to TT, enter next field, even though can not see it, go display setting, set to 125%, back to TT, can now see it on form. Continue this all the way thru all forms, including login to TT, CC number, confirmation etc.....finally on final screen you can print the confirmation the efile submit button works.
